Privacy Policy.
What we collect, why we collect it, and what we do with it.
Last updated: August 2026
Who we are
Nouri Narie is a Canadian skincare brand. Our website is nouri-narie.vercel.app. Questions about this policy can be sent to hello@nourinarie.com.
What we collect
When you place an order we collect your name, email address, shipping address, and the items you ordered. Payment is handled entirely by Stripe — we never see or store your card number.
When you create an account or sign in, we store your email address and a record of your orders so you can view them and request returns.
The Ritual Door keeps your selected ritual and optional private note in your browser. If you ask us to email that ritual, we receive your email address, the ritual you selected, the note you chose to include, and any separate marketing preference you checked. The private note is sent in that requested email but is not stored in our database.
We do not collect browsing data, use advertising trackers, or sell personal information to third parties.
Why we collect it
Your email and shipping address are used to process and deliver your order, and to send you order and shipping confirmations. A Ritual Door email address is used to send the ritual you explicitly requested. Requesting that service email does not add you to a marketing list; marketing requires the separate optional checkbox.
How we store it
Order and account data is stored in a Postgres database hosted on Neon. Access is restricted to the application and the Nouri Narie team. We retain order records for seven years to meet Canadian tax requirements. Account data is deleted on request.
For Ritual Door email delivery and abuse prevention, we temporarily keep the email address, IP address, ritual identifier, marketing preference, delivery status, and timestamps. This delivery ledger is pruned after 30 days. Saved ritual choices and private notes remain on your device unless you ask us to send the note in an email.
Your rights
Under PIPEDA (Canada's Personal Information Protection and Electronic Documents Act) you have the right to access, correct, or request deletion of your personal information. To exercise these rights, email hello@nourinarie.com with the subject line "Privacy request" and the email address on your account. We will respond within 30 days.
Cookies and local storage
Your cart and any ritual you choose to keep are stored locally in your browser. A secure session cookie is used when you sign in to your account. We do not use advertising or analytics cookies. Clearing browser storage removes the saved cart and ritual from that device.
Third parties
Stripe — processes payments. Their privacy policy is at stripe.com/privacy.
Neon — hosts the application database used for orders, accounts, and limited delivery ledgers.
Resend — delivers order, account, contact, and explicitly requested Ritual Door emails.
Vercel — hosts the website. They receive your IP address and browser details in server logs per their policy at vercel.com/legal/privacy-policy.
We do not sell your personal information.
Changes
If we make material changes we will update the date at the top of this page. We will not retroactively apply new terms to data already collected.